As GEMS continues to evolve, it is important to update our clients on the latest supported technology requirements. Your awareness and adherence to any upcoming changes help to ensure that the application performs at expected levels and allow us to continue the development of new and improved features in GEMS.
As part of the next major releases of GEMS, CGS will be implementing changes to our supported technology requirements. This will happen in phases and is being done primarily for the following reasons:
To allow for optimal functionality and performance of GEMS
To align with many underlying technologies that have changed recently
Supporting older technology is expensive and takes away our bandwidth to deliver new features and support new technology.
In the following sections of this article, we have set out both the client and server-side changes being implemented in these releases along with information on whether your supporting hardware and software are or will be suitable for use.
Clients must ensure these changes are taken into account when planning and scheduling their upgrades to these upcoming versions of GEMS.
We currently target releases every 4 months on average and as standard, we support all GEMS versions released within the past 12 months.
LEGEND
Supported | GEMS is tested with and fully supports this. |
Compatible | GEMS is not fully tested with this. Although this should be compatible we do not recommend using it as there may be possible functional issues that would require extra install configuration and testing. This could be chargeable. CGS does not recommend configurations with this category however will support on a best-efforts basis. |
Unsupported | GEMS is not tested with this, and we do not support this, or the technology is out of date and no longer supported by the manufacturer |
SQL SERVERS
| GEMS 12 | GEMS 12.1 | GEMS 12.2 | GEMS 12.3 |
SQL 2008 R2 | Unsupported | Unsupported | Unsupported | Unsupported |
SQL 2012 | Unsupported | Unsupported | Unsupported | Unsupported |
SQL 2014 | Unsupported | Unsupported | Unsupported | Unsupported |
SQL 2016 | Unsupported | Unsupported | Unsupported | Unsupported |
SQL 2019 Supported with SQL Compatibility mode set to the current value (2016) in those versions of GEMS supported. | Supported | Supported | Supported | Supported |
SQL 2022 | Supported | Supported | Supported | Supported |
WINDOWS SERVERS
| GEMS 12 | GEMS 12.1 | GEMS 12.2 | GEMS 12.3 |
Windows Server 2008 R2 | Unsupported | Unsupported | Unsupported | Unsupported |
Windows Server 2012 R1 | Unsupported | Unsupported | Unsupported | Unsupported |
Windows Server 2012 R2 | Unsupported | Unsupported | Unsupported | Unsupported |
Windows Server 2016 | Unsupported | Unsupported | Unsupported | Unsupported |
Windows Server 2019 | Supported | Supported | Supported | Supported |
Windows Server 2022 | Supported | Supported | Supported | Supported |
INTERNET BROWSERS
| GEMS 12 | GEMS 12.1 | GEMS 12.2 | GEMS 12.3 |
Internet Explorer 111 | Unsupported | Unsupported | Unsupported | Unsupported |
Microsoft Edge (Latest version) | Supported | Supported | Supported | Supported |
Google Chrome (Latest version)2 | Supported | Supported | Supported | Supported |
Apple Safari (Latest version) | Compatible | Compatible | Compatible | Compatible |
Mozilla Firefox | Compatible | Compatible | Compatible | Compatible |
OPERATING SYSTEMS
| GEMS 12 | GEMS 12.1 | GEMS 12.2 | GEMS 12.3 |
Windows 7 | Unsupported | Unsupported | Unsupported | Unsupported |
Windows 8 | Unsupported | Unsupported | Unsupported | Unsupported |
Windows 10 | Supported | Supported | Supported | Unsupported |
Windows 11 | Supported | Supported | Supported | Supported |
MICROSOFT OFFICE
| GEMS 12 | GEMS 12.1 | GEMS 12.2 | GEMS 12.3 |
Microsoft Office 2007 | Unsupported | Unsupported | Unsupported | Unsupported |
Microsoft Office 2010 | Unsupported | Unsupported | Unsupported | Unsupported |
Microsoft Office 2013 | Unsupported | Unsupported | Unsupported | Unsupported |
Microsoft Office 2016 | Supported | Supported | Supported | Supported |
Office 365 ProPlus | Supported | Supported | Supported | Supported |
If you have any questions or concerns please email us at [email protected] and we will be happy to provide you with more information.