Please be advised, our GEMS hosted servers will be temporarily unavailable for scheduled maintenance. Please see below for specific dates and times:

North America region:

Friday, April 17, 8pm EDT (5pm PDT) to Sunday, April 19, 5pm EDT (2pm PDT)

EMEA region:

Friday, April 17, 8pm BST (9pm CEST) to Sunday, April 19, 5pm BST (6pm CEST)

Once the maintenance is complete, you will be able to access GEMS in the usual way.

We strive to keep scheduled downtime to an absolute minimum, and do not anticipate this extending the full time frame but do want to ensure you are informed should the aforementioned upgrade affect you or your GEMS users.

If you have any questions or concerns, please contact us below or speak with our CES Client Services Representative.