This document outlines the new features, enhancements, and updates included in the GEMS 12.6 release available July 20, 2026. Features are grouped by functional area and apply to all jurisdictions unless otherwise stated.

References to the GEMS Help Center may appear throughout these notes. The Help Center can be accessed via the Information Center icon within GEMS.

To provide organizations with greater control over which entities users can access, a new User Role setting is now available that restricts entity visibility based on Internal Contact assignments.

For more information, see this article.

To streamline access to GEMS, organizations using Single Sign-On (SSO) can now provide users with a dedicated bookmark that enables direct access to GEMS without requiring a Client ID.

Once authenticated through their organization's identity provider, users can launch GEMS directly without completing any additional login steps.

For more information, see this article.

To reduce the administrative effort associated with locked user accounts, users can now securely reset their password following an account lockout by clicking Forgotten Your Password on the login page. This enhancement eliminates the need for administrators to manually unlock accounts after multiple unsuccessful login attempts.

GEMS Administrators can view whether an account is locked or not via a new Locked checkbox on a user's Basics Screen. They can also unlock the user themselves from this page.

To improve performance when editing records that trigger the automatic creation of Activities, those Activities are now generated as a background process after a record is saved. This allows users to continue working in GEMS without waiting for workflow processing to complete, resulting in a smoother navigation experience.

Users can view the newly-created Activities in the Notifications area within GEMS.

To simplify user administration and reduce manual effort, a New User Add/Update Template is now available within SuperAdmin. This template enables Administrators to add multiple users and update existing user details through a single upload process.

The Template support updates to the user Basics Screen while applying validation checks to help ensure data consistency and accuracy.

To help organizations maintain qualification information more efficiently, a new Foreign Qualification Update SuperAdmin Template is now available. This Template enables bulk updates to foreign qualification records, including jurisdiction-specific registration details and agent information.

To simplify large-scale address maintenance, a new Person Address Upload Template is now available within SuperAdmin. This Template enables users to add and update person address records in bulk while applying validation checks to improve data quality and reduce manual data entry.

To improve usability and streamline template management, SuperAdmin has been updated with an enhanced Templates experience.

Template downloads and uploads are now centralized under a dedicated Templates tab, replacing the previous upload workflow. The updated interface includes filtering, pagination, and navigation improvements, allowing users to locate, download, and upload templates more efficiently. For instructions on how to navigate the new interface, review this article.

We have now completed our free GEMS Basics learning solution in GEMS Academy which includes Learning Journeys for GEMS Basics Levels 1 and 2 and Admin Level 5.

These self-paced courses and practice activities align with our in-person training curriculum, giving users the option to become proficient in GEMS on their own time without the need to schedule training.

To support updated Delaware filing requirements, a new Delaware Nature of Business field is now available. Organizations can use this field to capture and maintain the additional business activity information required for compliance with state regulations.