Reset a User Password
While users can reset their own password, if a user does not have access to their email to receive a password-reset link, an Administrator can create a temporary password.
1. From the Admin Hub> GEMS Administration> User Management, locate and select the relevant username.
2. The user's profile opens. Select User Password.
3. Click Edit.
4. Enter the temporary password in both the New Password and Confirm New Password Fields.
5. Click Save.
6. Notify the user of the new temporary password. The user will be prompted to set a new password when they login using the temporary password.