Submitted change requests can be viewed using the Awaiting Approval tile on the GEMS Home Page.
Awaiting My Approval
The Awaiting My Approval tab directs a user to all outstanding approvals assigned to a them.
For each outstanding approval the page will show the date the approval was submitted, the name of the submitter, and a description of the change in question will be displayed.
Click the hyperlink to view the change request.
After opening the change request, it can be reviewed and either accepted or rejected, with the option to add a Reason for rejection if necessary.
By checking the box beside the Change Description and clicking “Launch Request(s)” multiple requests can be approved or rejected.
Awaiting Further Approval
From the Awaiting Further Approval tab, all approved requests assigned to a user which require approval at a higher approval level can be viewed.
Once approved at the higher approval level, the request will disappear from this tab and move to the Approved tab.
The awaiting further approval tab is used where multiple approval levels are applied to a workflow and allows the monitoring of the progress of such approvals through approval levels.
For each outstanding approval, the date the approval was submitted, the name of the submitter, and a description of the change in question will be displayed, along with the number of approvers and percentage complete.
Approved
From the Approved view it’s possible to view previous change requests which have been approved, including the description and date the change was approved.
To view the actual changes, click the hyperlink.
Rejected
From the Rejected tab it is possible to see a list of Change Requests submitted by the user which have been rejected, including the description of the change request, and the reason and date of the rejection.
By following the blue hyperlink, the change request can be viewed and updated.
