Computershare

In this video, how to create and manage user access is explored.

Video – Creating Users and Managing their Access to GEMS (Admin Only)

Types of Users in GEMS

Viewing Existing User Accounts in GEMS (Admin Only)

A guide for Administrators on how to add a new user account

How to Create a New User (Admin Only)

Managing GEMS User Accounts – Enabling/Disabling (Admin Only)

How to change a GEMS user from Browse to Edit and Edit to Browse

Changing a GEMS User Type (Admin Only)

Associate a GEMS user with a physical site location

User Site Location (Admin Only)

Data Security and Access – User Roles (Admin Only)

User Preferences

Check number of Business Entity and User type licenses available and used

How to Check Number of Licenses Available

How to Delete a User Account (Admin Only)

How to Locate, Purge, and Restore User Activity Logs

Managing the Audit Trail (Admin Only)

Decide what data you would like to capture in the audit trail

Customize Audit Trail Data Capture (Admin Only)

Subscribe Users to a General, Ownership, or Contract Notification (Admin Only)

How to manage GEMS user accounts and levels of access.

Manage Users in GEMS

Create a custom design with text, images, and links

GEMS Academy

GEMS Webinar Schedule

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.